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Customer Relationship Management
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41	Cisco WebEx Event Center Data Sheet Add to Reading List Source URL: www.webex.com Language: English - Date: 2016-04-06 00:39:43 Videotelephony Computer-mediated communication Web conferencing Teleconferencing Technology Computing Remote administration software WebEx Cisco Systems Customer relationship management
42	Customer Experience Product Brochure PHONEFAX Add to Reading List Source URL: www.beyondfeedback.com Language: English - Date: 2016-03-11 20:26:25 Marketing Customer relationship management Economy Consumer behaviour Customer experience management E-commerce Loyalty business model Customer experience Market segmentation Net Promoter Customer profitability Touchpoint
43	Table of Contents Human Resource Competencies and Their Relationship with Human Resource Management Effectiveness Yusliza 1 Add to Reading List Source URL: www.icbmg.org Language: English - Date: 2016-03-01 20:34:00 Consumer behaviour Customer satisfaction Loyalty business model
44	Multiple channels. One solution. Unlimited possibilities. GoECart 360 is the only integrated software suite designed to unify every step of multi-channel commerce for any sized business. Ecommerce Add to Reading List Source URL: www.goecart.com Language: English - Date: 2016-06-07 18:23:54 Economy Business E-commerce Supply chain management Distribution Manufacturing Customer relationship management Drop shipping Inventory Point of sale Order management system Amazon.com
45	Sales and Marketing Alignment Collaboration + Cooperation = Peak Performance September 2010 Chris Houpis ~ Underwritten, in Part, by ~ Add to Reading List Source URL: www.dnb.com Language: English - Date: 2016-02-13 17:36:26 Economy Marketing Business Management Sales Marketing performance measurement and management Marketing analytics Customer relationship management Marketing plan Lead management Lead scoring Email marketing
46	Neal Schaffer KEYNOTE SPEAKER • AUTHOR • CONSULTANT "Neal Schaffer is one of the few TRUE EXPERT STRATEGISTS in this vast new social media reality we live in." Add to Reading List Source URL: 1mnis5awapg1tjtwp2w5uc565q.wpengine.netdna-cdn.com Language: English - Date: 2016-01-20 17:42:42 Marketing Social media Digital media Economy New media Web 2.0 Communication Influencer marketing Social selling Corporate social media Customer relationship management Content marketing
47	Customer Satisfaction SurveyPDF) Add to Reading List Source URL: secure.investni.com Language: English - Date: 2015-06-05 07:07:44 Marketing Economy Consumer behaviour Business models Customer satisfaction Customer advocacy Marketing communications Customer experience management Telephony Loyalty business model Relationship marketing
48	THOUGHT LEADERSHIP (published in Business Solutions Sept 23, 2015) Building Competitive Moats With Marketing (Hint: Help Key Constituents With Add to Reading List Source URL: www.hundredxinc.com Language: English - Date: 2016-08-19 17:31:31 Marketing Community marketing E-commerce Social media marketing Customer relationship management
49	The Navigator for Enterprise Solutions DIGITAL MARKETING SPECIAL AUGUSTCIOREVIEW.COM Add to Reading List Source URL: tagrem.com Language: English - Date: 2015-09-23 03:54:28 Marketing Economy E-commerce Marketing automation Digital marketing Customer relationship management Marketing operations Database marketing
50	                      Relationship Marketing R O B E R T W. PA L M AT I E R MARKETING SCIENCE INSTITUTE Add to Reading List Source URL: foster.uw.edu Language: English - Date: 2015-05-19 00:31:15 Marketing Economy Consumer behaviour Relationship marketing Customer relationship management Customer lifetime value Loyalty business model Business marketing Value proposition Brand loyalty ECRM

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